Real-Time Eligibility Payer Outages

Update

BCBS Louisiana (SB670) & Cal-Optima Direct (CALOP) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Apr 03, 2025 - 08:19 EDT

Update

BCBS Louisiana (SB670) & Cal-Optima Direct (CALOP) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Apr 02, 2025 - 13:05 EDT

Update

BCBS Louisiana (SB670) & Cal-Optima Direct (CALOP) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Mar 31, 2025 - 08:44 EDT

Update

BCBS Louisiana (SB670) & Cal-Optima Direct (CALOP) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Mar 28, 2025 - 10:47 EDT

Update

BCBS Louisiana (SB670) & Cal-Optima Direct (CALOP) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Mar 26, 2025 - 13:25 EDT

Identified

Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

BCBS Louisiana (SB670)
Medicaid Iowa (SKIA0) - Fully responding (RESOLVED)
Medicaid West Virginia (SKWV0)- Fully responding (RESOLVED)
Cal-Optima Direct (CALOP)
Posted Mar 24, 2025 - 10:39 EDT