Real-Time Eligibility Payer Outages

Resolved

This incident has been resolved.
Posted Nov 07, 2024 - 14:15 EST

Identified

Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

BCBS Kansas City (SB740) - Fully responding (RESOLVED)
Medicaid South Carolina (SKSC0) - Fully responding (RESOLVED)
Medicaid Missouri (SKMO0) - Fully responding (RESOLVED)
Blue Cross of Idaho (ZBID0) - Fully responding (RESOLVED)
Posted Nov 04, 2024 - 10:03 EST