Real-Time Eligibility Payer Outages
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Nov 20, 2024 - 11:13 EST
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Nov 13, 2024 - 09:50 EST
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Nov 07, 2024 - 13:59 EST
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Nov 01, 2024 - 10:15 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Oct 22, 2024 - 09:18 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Oct 07, 2024 - 09:56 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Oct 03, 2024 - 09:19 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Sep 24, 2024 - 09:21 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Sep 16, 2024 - 08:54 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Sep 09, 2024 - 09:13 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Aug 28, 2024 - 11:54 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a
Posted Aug 14, 2024 - 09:33 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Jul 31, 2024 - 08:21 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Jul 19, 2024 - 13:49 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Jul 10, 2024 - 09:31 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Jun 28, 2024 - 09:53 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Jun 25, 2024 - 07:47 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Jun 13, 2024 - 10:54 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted May 29, 2024 - 10:42 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted May 15, 2024 - 09:31 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted May 09, 2024 - 07:57 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Apr 29, 2024 - 09:34 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Apr 23, 2024 - 10:43 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Apr 17, 2024 - 11:30 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Apr 16, 2024 - 10:23 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Apr 15, 2024 - 09:54 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Apr 12, 2024 - 09:13 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Apr 11, 2024 - 11:26 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Apr 10, 2024 - 10:27 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Apr 09, 2024 - 10:56 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Apr 08, 2024 - 14:09 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Apr 04, 2024 - 11:09 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Mar 21, 2024 - 10:53 EDT
Update
American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Mar 19, 2024 - 09:02 EDT
Update
Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

American Family Life Assurance Co AFLAC-Medicare Supplemental (10663)
Administrative Services Inc (59141)
BCBS Puerto Rico (Z0065)
BCBS North Carolina (SB810)
Posted Mar 13, 2024 - 10:39 EDT
Update
Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

American Family Life Assurance Co AFLAC-Medicare Supplemental (10663)
Administrative Services Inc (59141)
BCBS Puerto Rico (Z0065)
BCBS North Carolina (SB810)
Posted Mar 11, 2024 - 08:10 EDT
Identified
Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

American Family Life Assurance Co AFLAC-Medicare Supplemental (10663)
Administrative Services Inc (59141)
BCBS Puerto Rico (Z0065)
BCBS North Carolina (SB810) - Fully responding (RESOLVED)
Posted Mar 07, 2024 - 09:53 EST