Real-Time Eligibility Payer Outage

Resolved

This incident has been resolved.
Posted Mar 31, 2025 - 08:46 EDT

Update

Waystar EDI has confirmed the following payer is not responding with usable data for eligibility checks. We are working with the payer to restore service as quickly as possible. Payer affected:

Medicaid Massachusetts (SKMA0)
Posted Mar 28, 2025 - 10:46 EDT

Identified

Waystar EDI has confirmed the following payer is not responding with usable data for eligibility checks. We are working with the payer to restore service as quickly as possible. Payer affected:

Medicaid Massachusetts (SKMA0)
Posted Mar 27, 2025 - 15:43 EDT