Real-Time Eligibility Payer Outages
Resolved
This incident has been resolved.
Posted Nov 13, 2024 - 10:17 EST
Update
Kaiser Foundation Health Plan of Southern CA Region (94134) & Medicaid Utah (SKUT0) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Posted Nov 07, 2024 - 14:14 EST
Identified
Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Kaiser Foundation Health Plan of Southern CA Region (94134) - Fully responding (RESOLVED)
Medicaid Utah (SKUT0) - Fully responding (RESOLVED)
Posted Nov 01, 2024 - 13:54 EDT