Real-Time Eligibility Payer Outage

Incident Report for Payer Outages Identified by Waystar

Resolved

This incident has been resolved.

Posted Mar 26, 2025 - 13:28 EDT

Identified

Waystar EDI has confirmed the following payer is not responding with usable data for eligibility checks. We are working with the payer to restore service as quickly as possible. Payer affected:

Medicaid Connecticut (SKCT0 - Fully responding (RESOLVED)

Posted Mar 26, 2025 - 08:06 EDT