Payer Outages Identified by Waystar Status

Real-Time Eligibility Payer Outage

Update - Medicaid Oregon (SKOR0) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Apr 02, 2025 - 13:11 EDT

Update - Medicaid Oregon (SKOR0) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 31, 2025 - 08:28 EDT

Update - Waystar EDI has confirmed the following payer is not responding with usable data for eligibility checks. We are working with the payer to restore service as quickly as possible. Payer affected:

Medicaid Oregon (SKOR0)
Mar 28, 2025 - 11:01 EDT

Real-Time Eligibility Payer Outages

Update - Paramount Health (SX158) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Apr 02, 2025 - 13:11 EDT

Update - Paramount Health (SX158) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 31, 2025 - 08:29 EDT

Update - Paramount Health (SX158) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 28, 2025 - 11:01 EDT

Update - Paramount Health (SX158) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 26, 2025 - 11:24 EDT

Update - Blue Cross of Idaho (ZBID0), Medigold Health Plans (95655) & Paramount Health (SX158) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 20, 2025 - 12:43 EDT

Identified - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Blue Cross of Idaho (ZBID0) - Fully responding (RESOLVED)
Medigold Health Plans (95655) - Fully responding (RESOLVED)
Paramount Health (SX158)
Mar 12, 2025 - 09:56 EDT

Real-Time Eligibility Payer Outages

Update - Medicaid Idaho (ZKID0) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Apr 02, 2025 - 13:11 EDT

Update - Medicaid Idaho (ZKID0) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 31, 2025 - 08:30 EDT

Update - Medicaid Idaho (ZKID0) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 28, 2025 - 11:01 EDT

Update - Medicaid Idaho (ZKID0) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 26, 2025 - 11:34 EDT

Update - Medicaid Idaho (ZKID0) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 20, 2025 - 12:45 EDT

Update - Medicaid Idaho (ZKID0) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 14, 2025 - 08:37 EDT

Update - Medicaid Idaho (ZKID0), VA Fee Basis Program (12115) and Medicaid Nevada (SKNV0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 07, 2025 - 08:48 EST

Identified - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payer to restore service as quickly as possible. Payers affected:

Medicaid Idaho (ZKID0)
VA Fee Basis Program (12115) - Fully responding (RESOLVED)
Medicaid Nevada (SKNV0) - Fully responding (RESOLVED)
Feb 28, 2025 - 14:38 EST

Real-Time Eligibility Payer Outages

Update - Freedom Health Plan (41212) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Apr 02, 2025 - 13:11 EDT

Update - Freedom Health Plan (41212) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 31, 2025 - 08:30 EDT

Update - Freedom Health Plan (41212) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 28, 2025 - 11:00 EDT

Update - Freedom Health Plan (41212) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 26, 2025 - 11:35 EDT

Update - Freedom Health Plan (41212) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 20, 2025 - 12:45 EDT

Update - Freedom Health Plan (41212) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 14, 2025 - 08:26 EDT

Update - Freedom Health Plan (41212) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 05, 2025 - 11:36 EST

Update - Freedom Health Plan (41212) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 28, 2025 - 09:10 EST

Update - Freedom Health Plan (41212) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 25, 2025 - 08:20 EST

Update - Freedom Health Plan (41212) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 24, 2025 - 09:49 EST

Update - Freedom Health Plan (41212) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 18, 2025 - 11:25 EST

Update - Freedom Health Plan (41212) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 10, 2025 - 10:58 EST

Update - Freedom Health Plan (41212) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 03, 2025 - 13:43 EST

Identified - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Freedom Health Plan (41212)
Sanford Health Plan (91184) - Fully responding (RESOLVED)
Jan 29, 2025 - 12:04 EST

Real-Time Eligibility Payer Outages

Update - The following payers continue to experience issues responding with usable data and we are actively working with them towards a resolution:

Administrative Services Inc (59141)
AgeWell New York (AWNY6)
Allied Benefit Systems (37308)
American Health Medicare (973MA)
American Insurance Administrators (AIA) (26119)
American Retirement Life Insurance Co Medicare Sup... (E10538)
AmeriHealth Administrators & Inter-County - TPA Suffix (54763)
AmeriHealth Caritas VIP Care (HMO-SNP) (FL) (88232)
Ameritas Group - Standard Insurance (10236)
Ameritas Life Insurance Corp. (47009)
Ameritas Group - Standard Insurance of New York (10237)
Apex Benefit Services (34196)
Banner Medicare Advantage Plus (84324)
Banner Medicare Advantage Prime (84323)
Banner- University Family Care (University of AZ H... (66901)
Benefit Management Inc of KS (48611)
CareFirst BlueCross BlueShield Community Health Plan Maryland (45281)
Caremore (CARMO)
Carpenters Health and Welfare Trust Fund of St Louis (11161)
Central Pennsylvania Teamsters Fund (23626)
Central Reserve Life Ins Co- Medicare Supplement (... (Z90023)
CHCS Services Inc (Eligibility Only) (Z10899)
Christian Brothers Services (38308)
Christus Health Medicare Advantage (10629)
Christus Health Plan Medicaid (45210)
Christus Health Plan of Texas and Louisiana (52106)
Clover Health (DOS prior to 1/1/23) (77023)
Clover Health LLC (13285)
Collective Health Administrators (36479)
ComPsych (37363)
Continental General Insurance Company - Medicare Supplement (13193)
CoreSource (NC & IN) (35180)
Delta Dental of Arizona (86027)
Delta Dental of Arkansas (AR) (CDAR1)
Delta Dental of Idaho (ID) (82029)
Delta Dental of Indiana (CDIN1)
Delta Dental of Iowa (CDIA1)
Delta Dental of Kansas (KS) (CDKS1)
Delta Dental of Kentucky (CDKY1)
Delta Dental of Missouri (Eligibility Only) (43090)
Delta Dental of North Carolina (56101)
Delta Dental of South Carolina (SC) (43091)
Delta Dental of Tennessee (10735)
Driscoll Childrens Health Plan (DCHCH)
First Ameritas of New York (10232)
First Choice Health Network (aka Sound Health) (91131)
First Reliance Standard (68381)
First United American Life Insurance Company (74101)
Food Employers & Bakery Workers Benefit (Eligibili... (10776)
Gateway Health Plan Ohio-Medicare Assured (Pittsbu... (91741)
Globe Life & Accident Insurance Company (Z96300)
Great American Life Ins Co- Medicare Supplement (Eligibility Only) (Z90024)
Harrington Health Non-EPO (59143)
Hawaii Management Alliance Association (Honolulu) (48330)
Medicaid Hawaii (SKHI0)
Health Choice Pathway (62180)
Health Net of the Northeast (270 Only) (06108)
Health Share of Oregon (10823)
Healthchoice of AZ (62179)
Healthfirst New Jersey (10438)
HealthSmart Benefit Solutions (formerly American A... (37283)
International Benefit Administration (12277)
International Medical Card (66053)
Johns Hopkins Healthcare (USFHP) (52123)
Kaiser - Self Funded (94320)
Liberty National Life Insurance Company (65331)
LifeWise - A Premera Health Plan (OR only) (93093)
Lincoln Financial (Eligibility & Remits Only) (Z96304)
Loyal American Life Ins Co- Medicare Supplement (E... (Z90025)
Manhattan Life (Eligibility Only) (MNHTN)
MAPFRE (5251)
Molina Complete Care of Virginia (DOS prior to 7/1/2022) (MCCVA)
MoreCare (65465)
Old Surety Life Insurance Company (Remits & Eligib... (29237)
Planned Administrators (37287)
Providence Pace CA (77240)
Reliance Standard Life (Remits & Eligibility Only) (36088)
SAMBA/Special Agents Mutual Benefit Association (37259)
Significa Benefit Services (23250)
Standard Life and Accident Insurance Company (01758)
Texas Childrens Health Plan (76048)
Texas Childrens Health Plan- STAR (Medicaid) (75228)
Transamerica Life Insurance (KBA) (10946)
Ultimate Health Plan (77022)
United American Insurance Company (92916)
United States Automobile Association (USAA) (74095)
United Teacher Assoc Ins Co- Medicare Supplement (... (Z90027)
University Care Advantage Arizona (Eligibility Onl... (10699)
University Family Care (09830)
University of Arizona Health Plan - UHM (Eligibili... (10889)
US Family Health Plan (90551)
VA Health Administration Center (Eligibility Only) (Z96272)
Vibra Health Plan (15976)
Western Health Advantage by Ayin (77225)
Western Southern Financial Group (Cincinnati, OH) (31048)
Zing Choice IL (HMO) (83248)
Apr 02, 2025 - 13:10 EDT

Identified - Waystar EDI has confirmed the following payer is not responding with usable data for eligibility checks. We are working with the payer to restore service as quickly as possible. Payer affected:

Administrative Services Inc (59141)
AgeWell New York (AWNY6)
Allied Benefit Systems (37308)
American Health Medicare (973MA)
American Insurance Administrators (AIA) (26119)
American Retirement Life Insurance Co Medicare Sup... (E10538)
AmeriHealth Administrators & Inter-County - TPA Suffix (54763)
AmeriHealth Caritas VIP Care (HMO-SNP) (FL) (88232)
Ameritas Group - Standard Insurance (10236)
Ameritas Life Insurance Corp. (47009)
Ameritas Group - Standard Insurance of New York (10237)
Apex Benefit Services (34196)
Banner Medicare Advantage Plus (84324)
Banner Medicare Advantage Prime (84323)
Banner- University Family Care (University of AZ H... (66901)
Benefit Management Inc of KS (48611)
CareFirst BlueCross BlueShield Community Health Plan Maryland (45281)
Caremore (CARMO)
Carpenters Health and Welfare Trust Fund of St Louis (11161)
Central Pennsylvania Teamsters Fund (23626)
Central Reserve Life Ins Co- Medicare Supplement (... (Z90023)
CHCS Services Inc (Eligibility Only) (Z10899)
Christian Brothers Services (38308)
Christus Health Medicare Advantage (10629)
Christus Health Plan Medicaid (45210)
Christus Health Plan of Texas and Louisiana (52106)
Clover Health (DOS prior to 1/1/23) (77023)
Clover Health LLC (13285)
Collective Health Administrators (36479)
ComPsych (37363)
Continental General Insurance Company - Medicare Supplement (13193)
CoreSource (NC & IN) (35180)
Delta Dental of Arizona (86027)
Delta Dental of Arkansas (AR) (CDAR1)
Delta Dental of Idaho (ID) (82029)
Delta Dental of Indiana (CDIN1)
Delta Dental of Iowa (CDIA1)
Delta Dental of Kansas (KS) (CDKS1)
Delta Dental of Kentucky (CDKY1)
Delta Dental of Missouri (Eligibility Only) (43090)
Delta Dental of North Carolina (56101)
Delta Dental of South Carolina (SC) (43091)
Delta Dental of Tennessee (10735)
Driscoll Childrens Health Plan (DCHCH)
First Ameritas of New York (10232)
First Choice Health Network (aka Sound Health) (91131)
First Reliance Standard (68381)
First United American Life Insurance Company (74101)
Food Employers & Bakery Workers Benefit (Eligibili... (10776)
Gateway Health Plan Ohio-Medicare Assured (Pittsbu... (91741)
Globe Life & Accident Insurance Company (Z96300)
Great American Life Ins Co- Medicare Supplement (Eligibility Only) (Z90024)
Harrington Health Non-EPO (59143)
Hawaii Management Alliance Association (Honolulu) (48330)
Medicaid Hawaii (SKHI0)
Health Choice Pathway (62180)
Health Net of the Northeast (270 Only) (06108)
Health Share of Oregon (10823)
Healthchoice of AZ (62179)
Healthfirst New Jersey (10438)
HealthSmart Benefit Solutions (formerly American A... (37283)
International Benefit Administration (12277)
International Medical Card (66053)
Johns Hopkins Healthcare (USFHP) (52123)
Kaiser - Self Funded (94320)
Liberty National Life Insurance Company (65331)
LifeWise - A Premera Health Plan (OR only) (93093)
Lincoln Financial (Eligibility & Remits Only) (Z96304)
Loyal American Life Ins Co- Medicare Supplement (E... (Z90025)
Manhattan Life (Eligibility Only) (MNHTN)
MAPFRE (5251)
Molina Complete Care of Virginia (DOS prior to 7/1/2022) (MCCVA)
MoreCare (65465)
Old Surety Life Insurance Company (Remits & Eligib... (29237)
Planned Administrators (37287)
Providence Pace CA (77240)
Reliance Standard Life (Remits & Eligibility Only) (36088)
SAMBA/Special Agents Mutual Benefit Association (37259)
Significa Benefit Services (23250)
Standard Life and Accident Insurance Company (01758)
Texas Childrens Health Plan (76048)
Texas Childrens Health Plan- STAR (Medicaid) (75228)
Transamerica Life Insurance (KBA) (10946)
Ultimate Health Plan (77022)
United American Insurance Company (92916)
United States Automobile Association (USAA) (74095)
United Teacher Assoc Ins Co- Medicare Supplement (... (Z90027)
University Care Advantage Arizona (Eligibility Onl... (10699)
University Family Care (09830)
University of Arizona Health Plan - UHM (Eligibili... (10889)
US Family Health Plan (90551)
VA Health Administration Center (Eligibility Only) (Z96272)
Vibra Health Plan (15976)
Western Health Advantage by Ayin (77225)
Western Southern Financial Group (Cincinnati, OH) (31048)
Zing Choice IL (HMO) (83248)
Dec 09, 2024 - 10:13 EST

Real-Time Eligibility Payer Outages

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution
Apr 02, 2025 - 13:10 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution
Mar 31, 2025 - 08:32 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution
Mar 28, 2025 - 10:52 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution
Mar 26, 2025 - 11:42 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution
Mar 20, 2025 - 12:47 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution
Mar 14, 2025 - 08:18 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution
Mar 05, 2025 - 11:13 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution
Feb 28, 2025 - 09:05 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution
Feb 25, 2025 - 08:21 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution
Feb 24, 2025 - 09:42 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution
Feb 18, 2025 - 11:17 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution
Feb 10, 2025 - 10:42 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution
Feb 03, 2025 - 13:27 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution
Jan 29, 2025 - 08:04 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution
Jan 21, 2025 - 11:18 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Jan 16, 2025 - 15:29 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Jan 13, 2025 - 11:42 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Jan 07, 2025 - 10:32 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Jan 06, 2025 - 08:13 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Dec 26, 2024 - 08:57 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Dec 19, 2024 - 10:40 EST

Update - Healthcare Highways (HCH01) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 16, 2024 - 11:00 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Dec 09, 2024 - 10:32 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Dec 04, 2024 - 09:26 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Nov 25, 2024 - 15:25 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Nov 20, 2024 - 11:12 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution
Nov 13, 2024 - 09:46 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Nov 07, 2024 - 13:58 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution
Nov 01, 2024 - 10:14 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Oct 22, 2024 - 09:17 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Oct 07, 2024 - 09:55 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Oct 03, 2024 - 09:18 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Sep 24, 2024 - 09:20 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Sep 16, 2024 - 08:53 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Sep 09, 2024 - 09:13 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Aug 28, 2024 - 11:54 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Aug 14, 2024 - 09:31 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Jul 31, 2024 - 08:19 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Jul 19, 2024 - 13:48 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Jul 10, 2024 - 09:30 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Jun 28, 2024 - 09:53 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Jun 25, 2024 - 07:48 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Jun 13, 2024 - 10:55 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
May 29, 2024 - 10:42 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
May 15, 2024 - 09:31 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
May 09, 2024 - 07:59 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Apr 29, 2024 - 09:34 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Apr 23, 2024 - 10:44 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Apr 17, 2024 - 11:30 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Apr 16, 2024 - 10:23 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Apr 15, 2024 - 09:53 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Apr 12, 2024 - 09:14 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Apr 11, 2024 - 11:25 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Apr 10, 2024 - 10:28 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Apr 09, 2024 - 10:55 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Apr 08, 2024 - 14:12 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Apr 04, 2024 - 10:34 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Mar 21, 2024 - 10:53 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Mar 19, 2024 - 09:09 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Mar 13, 2024 - 10:53 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Mar 11, 2024 - 08:15 EDT

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Mar 05, 2024 - 11:05 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Mar 04, 2024 - 07:41 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Mar 01, 2024 - 07:33 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Feb 29, 2024 - 07:23 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Feb 27, 2024 - 10:28 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Feb 22, 2024 - 17:27 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Feb 16, 2024 - 08:58 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Feb 14, 2024 - 08:55 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Feb 08, 2024 - 08:31 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Feb 07, 2024 - 09:24 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Feb 06, 2024 - 08:39 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Feb 01, 2024 - 15:40 EST

Update - Healthcare Highways (HCH01) continue to experience an issue and we are actively working with them towards a resolution.
Jan 31, 2024 - 15:08 EST

Identified - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

CoreSource (FMH) (48117) - Fully responding (RESOLVED)
Healthcare Highways (HCH01)
Jan 29, 2024 - 08:54 EST

Real-Time Eligibility Payer Outages

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Apr 02, 2025 - 13:09 EDT

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 31, 2025 - 08:32 EDT

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 28, 2025 - 10:52 EDT

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 26, 2025 - 11:42 EDT

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 20, 2025 - 12:47 EDT

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 14, 2025 - 08:14 EDT

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 05, 2025 - 11:09 EST

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 28, 2025 - 09:05 EST

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 25, 2025 - 08:21 EST

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 24, 2025 - 09:42 EST

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 18, 2025 - 11:17 EST

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 10, 2025 - 10:41 EST

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 03, 2025 - 13:27 EST

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 29, 2025 - 08:04 EST

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 21, 2025 - 11:17 EST

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 16, 2025 - 15:29 EST

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 13, 2025 - 11:42 EST

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 07, 2025 - 10:32 EST

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 06, 2025 - 08:13 EST

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 26, 2024 - 08:57 EST

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 19, 2024 - 10:41 EST

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 16, 2024 - 11:00 EST

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 09, 2024 - 10:54 EST

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 04, 2024 - 09:27 EST

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Nov 25, 2024 - 15:29 EST

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Nov 20, 2024 - 11:12 EST

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Nov 13, 2024 - 09:44 EST

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Nov 07, 2024 - 13:57 EST

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Nov 01, 2024 - 10:14 EDT

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Oct 22, 2024 - 09:16 EDT

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Oct 07, 2024 - 09:55 EDT

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Oct 03, 2024 - 09:18 EDT

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Sep 24, 2024 - 09:20 EDT

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Sep 16, 2024 - 08:53 EDT

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Sep 09, 2024 - 09:12 EDT

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Aug 28, 2024 - 11:53 EDT

Update - Medicaid Hawaii (SKHI0) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Aug 14, 2024 - 09:28 EDT

Update - Medicaid Hawaii (SKHI0) & UCARE of Minnesota (4496) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Jul 31, 2024 - 08:17 EDT

Update - Medicaid Hawaii (SKHI0), UCARE of Minnesota (4496) & VA Fee Basis Program (12115) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Jul 19, 2024 - 13:43 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Medicaid Hawaii (SKHI0)
UCARE of Minnesota (4496)
AultCare (Z1224) - Fully responding (RESOLVED)
Gateway Health Plan Medicaid PA (25169) - Fully responding (RESOLVED)
VA Fee Basis Program (12115)
Jun 13, 2024 - 10:57 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Medicaid Hawaii (SKHI0)
UCARE of Minnesota (4496)
AultCare (Z1224)
Gateway Health Plan Medicaid PA (25169)
VA Fee Basis Program (12115)
May 29, 2024 - 10:38 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Medicaid Hawaii (SKHI0)
UCARE of Minnesota (4496)
AultCare (Z1224)
Gateway Health Plan Medicaid PA (25169)
VA Fee Basis Program (12115)
May 15, 2024 - 09:29 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Medicaid Hawaii (SKHI0)
UCARE of Minnesota (4496)
AultCare (Z1224)
Gateway Health Plan Medicaid PA (25169)
VA Fee Basis Program (12115)
May 09, 2024 - 08:42 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Medicaid Hawaii (SKHI0)
UCARE of Minnesota (4496)
AultCare (Z1224)
Gateway Health Plan Medicaid PA (25169)
VA Fee Basis Program (12115)
Apr 30, 2024 - 09:23 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Medicaid Hawaii (SKHI0)
UCARE of Minnesota (4496)
AultCare (Z1224)
Gateway Health Plan Medicaid PA (25169)
VA Fee Basis Program (12115)
Apr 17, 2024 - 11:38 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Medicaid Hawaii (SKHI0)
UCARE of Minnesota (4496)
AultCare (Z1224)
Gateway Health Plan Medicaid PA (25169)
VA Fee Basis Program (12115)
Apr 16, 2024 - 10:25 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Medicaid Hawaii (SKHI0)
UCARE of Minnesota (4496)
AultCare (Z1224)
Gateway Health Plan Medicaid PA (25169)
VA Fee Basis Program (12115)
Apr 15, 2024 - 09:51 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Medicaid Hawaii (SKHI0)
UCARE of Minnesota (4496)
AultCare (Z1224)
Gateway Health Plan Medicaid PA (25169)
VA Fee Basis Program (12115)
Apr 12, 2024 - 09:20 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Medicaid Hawaii (SKHI0)
UCARE of Minnesota (4496)
AultCare (Z1224)
Gateway Health Plan Medicaid PA (25169)
VA Fee Basis Program (12115)
Apr 11, 2024 - 11:23 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Medicaid Hawaii (SKHI0)
UCARE of Minnesota (4496)
AultCare (Z1224)
Gateway Health Plan Medicaid PA (25169)
VA Fee Basis Program (12115)
Apr 10, 2024 - 10:34 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Medicaid Hawaii (SKHI0)
UCARE of Minnesota (4496)
AultCare (Z1224)
Gateway Health Plan Medicaid PA (25169)
VA Fee Basis Program (12115)
Apr 09, 2024 - 10:51 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Medicaid Hawaii (SKHI0)
UCARE of Minnesota (4496)
AultCare (Z1224)
Gateway Health Plan Medicaid PA (25169)
VA Fee Basis Program (12115)
Apr 08, 2024 - 14:58 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Medicaid Hawaii (SKHI0)
UCARE of Minnesota (4496)
AultCare (Z1224)
Gateway Health Plan Medicaid PA (25169)
VA Fee Basis Program (12115)
Apr 04, 2024 - 10:21 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Medicaid Hawaii (SKHI0)
HealthFirst of New York (80141) - Fully responding (RESOLVED)
UCARE of Minnesota (4496)
AultCare (Z1224)
Gateway Health Plan Medicaid PA (25169)
Meritain Health Minneapolis (41124) - Fully responding (RESOLVED)
VA Fee Basis Program (12115)
Amerihealth Caritas Healthplan North Carolina (81671) - Fully responding (RESOLVED)
Mar 21, 2024 - 10:50 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Medicaid Hawaii (SKHI0)
HealthFirst of New York (80141)
UCARE of Minnesota (4496)
AultCare (Z1224)
Gateway Health Plan Medicaid PA (25169)
Meritain Health Minneapolis (41124)
VA Fee Basis Program (12115)
Amerihealth Caritas Healthplan North Carolina (81671)
Mar 19, 2024 - 09:23 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Medicaid Hawaii (SKHI0)
HealthFirst of New York (80141)
UCARE of Minnesota (4496)
AultCare (Z1224)
Gateway Health Plan Medicaid PA (25169)
Meritain Health Minneapolis (41124)
VA Fee Basis Program (12115)
Amerihealth Caritas Healthplan North Carolina (81671)
Mar 13, 2024 - 11:52 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Medicaid Hawaii (SKHI0)
HealthFirst of New York (80141)
UCARE of Minnesota (4496)
AultCare (Z1224)
Gateway Health Plan Medicaid PA (25169)
Meritain Health Minneapolis (41124)
VA Fee Basis Program (12115)
Amerihealth Caritas Healthplan North Carolina (81671)
Mar 11, 2024 - 08:21 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Medicaid Hawaii (SKHI0)
HealthFirst of New York (80141)
UCARE of Minnesota (4496)
AultCare (Z1224)
Gateway Health Plan Medicaid PA (25169)
Meritain Health Minneapolis (41124)
VA Fee Basis Program (12115)
Amerihealth Caritas Healthplan North Carolina (81671)
Mar 05, 2024 - 10:42 EST

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Medicaid Hawaii (SKHI0)
HealthFirst of New York (80141)
UCARE of Minnesota (4496)
Medicaid Massachusetts (SKMA0)
AultCare (Z1224)
Gateway Health Plan Medicaid PA (25169)
Meritain Health Minneapolis (41124)
VA Fee Basis Program (12115)
Amerihealth Caritas Healthplan North Carolina (81671)
Mar 04, 2024 - 07:29 EST

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Medicaid Hawaii (SKHI0)
HealthFirst of New York (80141)
UCARE of Minnesota (4496)
Medicaid Massachusetts (SKMA0)
AultCare (Z1224)
Gateway Health Plan Medicaid PA (25169)
Meritain Health Minneapolis (41124)
VA Fee Basis Program (12115)
Amerihealth Caritas Healthplan North Carolina (81671)
Mar 01, 2024 - 07:39 EST

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Medicaid Hawaii (SKHI0)
HealthFirst of New York (80141)
UCARE of Minnesota (4496)
Medicaid Massachusetts (SKMA0)
AultCare (Z1224)
Gateway Health Plan Medicaid PA (25169)
Meritain Health Minneapolis (41124)
VA Fee Basis Program (12115)
Amerihealth Caritas Healthplan North Carolina (81671)
Feb 29, 2024 - 07:10 EST

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Medicaid Hawaii (SKHI0)
HealthFirst of New York (80141)
UCARE of Minnesota (4496)
Medicaid Massachusetts (SKMA0)
AultCare (Z1224)
Gateway Health Plan Medicaid PA (25169)
Meritain Health Minneapolis (41124)
VA Fee Basis Program (12115)
Amerihealth Caritas Healthplan North Carolina (81671)
Feb 27, 2024 - 10:47 EST

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Medicaid Hawaii (SKHI0)
HealthFirst of New York (80141)
UCARE of Minnesota (4496)
Medicaid Massachusetts (SKMA0)
AultCare (Z1224)
Gateway Health Plan Medicaid PA (25169)
Meritain Health Minneapolis (41124)
VA Fee Basis Program (12115)
Amerihealth Caritas Healthplan North Carolina (81671)
Feb 22, 2024 - 17:51 EST

Identified - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:
Medicaid Hawaii (SKHI0)
HealthFirst of New York (80141)
UCARE of Minnesota (4496)
Medicaid Massachusetts (SKMA0)
AultCare (Z1224)
Gateway Health Plan Medicaid PA (25169)
Meritain Health Minneapolis (41124)
VA Fee Basis Program (12115)
Amerihealth Caritas Healthplan North Carolina (81671)
Feb 21, 2024 - 09:57 EST

Real-Time Eligibility Payer Outages

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Apr 02, 2025 - 13:09 EDT

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 31, 2025 - 08:33 EDT

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 28, 2025 - 10:51 EDT

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 14, 2025 - 08:13 EDT

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 05, 2025 - 11:09 EST

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 28, 2025 - 09:05 EST

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 18, 2025 - 11:17 EST

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 03, 2025 - 13:26 EST

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 29, 2025 - 08:03 EST

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 16, 2025 - 15:28 EST

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 07, 2025 - 10:32 EST

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 26, 2024 - 08:57 EST

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 19, 2024 - 10:41 EST

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 09, 2024 - 10:55 EST

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Nov 25, 2024 - 15:30 EST

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Nov 13, 2024 - 09:42 EST

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Nov 07, 2024 - 13:55 EST

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Oct 22, 2024 - 09:14 EDT

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Oct 07, 2024 - 09:51 EDT

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Sep 24, 2024 - 09:20 EDT

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Sep 16, 2024 - 08:52 EDT

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Sep 09, 2024 - 09:07 EDT

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Aug 28, 2024 - 11:53 EDT

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Aug 14, 2024 - 09:25 EDT

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Jul 31, 2024 - 08:12 EDT

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Jul 19, 2024 - 13:37 EDT

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Jun 28, 2024 - 09:50 EDT

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Jun 13, 2024 - 10:58 EDT

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
May 29, 2024 - 10:28 EDT

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
May 15, 2024 - 09:28 EDT

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
May 09, 2024 - 08:46 EDT

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Apr 30, 2024 - 11:40 EDT

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Apr 23, 2024 - 10:57 EDT

Update - Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Apr 18, 2024 - 09:30 EDT

Update - CareFirst Administrators/NCAS - Fairfax, VA (75190) and Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Apr 10, 2024 - 10:35 EDT

Update - Braven Health (84367), CareFirst Administrators/NCAS - Fairfax, VA (75190) and Driscoll Childrens Health Plan (DCHCH) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 21, 2024 - 10:50 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

BCBS Vermont (SB915) - Fully responding (RESOLVED)
Blue Cross Community Option/66005 (MCDIL) - Fully responding (RESOLVED)
Braven Health (84367) - Fully responding (RESOLVED)
Bravo Health (52192) - Fully responding (RESOLVED)
CareFirst Administrators/NCAS - Fairfax, VA (75190)
Driscoll Childrens Health Plan (DCHCH)
Mar 04, 2024 - 07:28 EST

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

BCBS Vermont (SB915)
Blue Cross Community Option/66005 (MCDIL)
Braven Health
Bravo Health (52192)
CareFirst Administrators/NCAS - Fairfax, VA (75190)
Driscoll Childrens Health Plan (DCHCH)
Mar 01, 2024 - 07:40 EST

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

BCBS Vermont (SB915)
Blue Cross Community Option/66005 (MCDIL)
Braven Health
Bravo Health (52192)
CareFirst Administrators/NCAS - Fairfax, VA (75190)
Driscoll Childrens Health Plan (DCHCH)
Feb 29, 2024 - 07:09 EST

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

BCBS Vermont (SB915)
Blue Cross Community Option/66005 (MCDIL)
Braven Health
Bravo Health (52192)
CareFirst Administrators/NCAS - Fairfax, VA (75190)
Driscoll Childrens Health Plan (DCHCH)
Feb 27, 2024 - 10:51 EST

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

BCBS Vermont (SB915)
Blue Cross Community Option/66005 (MCDIL)
Braven Health
Bravo Health (52192)
CareFirst Administrators/NCAS - Fairfax, VA (75190)
Driscoll Childrens Health Plan (DCHCH)
Feb 22, 2024 - 17:55 EST

Identified - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

BCBS Mississippi (SB730)
BCBS South Carolina (SB880)
BCBS Vermont (SB915)
Blue Cross Community Option/66005 (MCDIL)
Braven Health
Bravo Health (52192)
CareFirst Administrators/NCAS - Fairfax, VA (75190)
Driscoll Childrens Health Plan (DCHCH)
Feb 21, 2024 - 10:07 EST

Real-Time Eligibility Payer Outages

Update - AmeriBen Solutions Inc (75137) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Apr 02, 2025 - 13:09 EDT

Update - AmeriBen Solutions Inc (75137) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 31, 2025 - 08:33 EDT

Update - AmeriBen Solutions Inc (75137) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 28, 2025 - 10:51 EDT

Update - AmeriBen Solutions Inc (75137) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 26, 2025 - 11:43 EDT

Update - AmeriBen Solutions Inc (75137) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 20, 2025 - 12:48 EDT

Update - AmeriBen Solutions Inc (75137) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 14, 2025 - 08:13 EDT

Update - AmeriBen Solutions Inc (75137) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 05, 2025 - 11:03 EST

Update - AmeriBen Solutions Inc (75137) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 28, 2025 - 09:04 EST

Update - AmeriBen Solutions Inc (75137) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 25, 2025 - 08:21 EST

Update - AmeriBen Solutions Inc (75137) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 24, 2025 - 09:18 EST

Update - AmeriBen Solutions Inc (75137) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 18, 2025 - 11:16 EST

Update - AmeriBen Solutions Inc (75137) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 10, 2025 - 10:39 EST

Update - AmeriBen Solutions Inc (75137) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 03, 2025 - 13:26 EST

Update - AmeriBen Solutions Inc (75137) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 29, 2025 - 08:03 EST

Update - AmeriBen Solutions Inc (75137) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 21, 2025 - 11:17 EST

Update - AmeriBen Solutions Inc (75137) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 16, 2025 - 15:28 EST

Update - AmeriBen Solutions Inc (75137) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 13, 2025 - 11:41 EST

Update - AmeriBen Solutions Inc (75137) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 07, 2025 - 10:32 EST

Update - AmeriBen Solutions Inc (75137) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 06, 2025 - 08:12 EST

Update - AmeriBen Solutions Inc (75137) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 26, 2024 - 08:57 EST

Update - AmeriBen Solutions Inc (75137) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 19, 2024 - 10:42 EST

Update - AmeriBen Solutions Inc (75137) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 16, 2024 - 11:02 EST

Update - AmeriBen Solutions Inc (75137) & Indiana University Health Plan (Medicare) (95444) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 09, 2024 - 10:57 EST

Update - AmeriBen Solutions Inc (75137) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Sep 16, 2024 - 08:51 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

AmeriBen Solutions Inc (75137)
Indiana University Health Plan (26212)
Indiana University Health Plan (Medicare) (95444)
Leon Medical Center Health Plan (37316)
Medical Associates Health Plans/Health Choices (Z1269)
Jun 28, 2024 - 09:47 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

AmeriBen Solutions Inc (75137)
Indiana University Health Plan (26212) - Fully responding (RESOLVED)
Indiana University Health Plan (Medicare) (95444)
Leon Medical Center Health Plan (37316) - Fully responding (RESOLVED)
Medical Associates Health Plans/Health Choices (Z1269) - Fully responding (RESOLVED)
Jun 25, 2024 - 08:14 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

AmeriBen Solutions Inc (75137)
Indiana University Health Plan (26212)
Indiana University Health Plan (Medicare) (95444)
Leon Medical Center Health Plan (37316)
Medical Associates Health Plans/Health Choices (Z1269)
Jun 17, 2024 - 10:11 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

AmeriBen Solutions Inc (75137)
Indiana University Health Plan (26212) - Fully responding (RESOLVED)
Indiana University Health Plan (Medicare) (95444) - Fully responding (RESOLVED)
Leon Medical Center Health Plan (37316) - Fully responding (RESOLVED)
Medical Associates Health Plans/Health Choices (Z1269) - Fully responding (RESOLVED)
Jun 13, 2024 - 10:46 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

AmeriBen Solutions Inc (75137)
Indiana University Health Plan (26212)
Indiana University Health Plan (Medicare) (95444)
Leon Medical Center Health Plan (37316)
Medical Associates Health Plans/Health Choices (Z1269)
May 29, 2024 - 10:50 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

AmeriBen Solutions Inc (75137)
Indiana University Health Plan (26212)
Indiana University Health Plan (Medicare) (95444)
Leon Medical Center Health Plan (37316)
Medical Associates Health Plans/Health Choices (Z1269)
May 22, 2024 - 08:58 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

AmeriBen Solutions Inc (75137)
Indiana University Health Plan (26212)
Indiana University Health Plan (Medicare) (95444)
Leon Medical Center Health Plan (37316)
Medical Associates Health Plans/Health Choices (Z1269)
May 15, 2024 - 09:27 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

AmeriBen Solutions Inc (75137)
Indiana University Health Plan (26212)
Indiana University Health Plan (Medicare) (95444)
Leon Medical Center Health Plan (37316)
Medical Associates Health Plans/Health Choices (Z1269)
May 09, 2024 - 08:50 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

AmeriBen Solutions Inc (75137)
Indiana University Health Plan (26212)
Indiana University Health Plan (Medicare) (95444)
Leon Medical Center Health Plan (37316)
Medical Associates Health Plans/Health Choices (Z1269)
Apr 30, 2024 - 11:42 EDT

Identified - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

AmeriBen Solutions Inc (75137)
Indiana University Health Plan (26212)
Indiana University Health Plan (Medicare) (95444)
Leon Medical Center Health Plan (37316)
Medical Associates Health Plans/Health Choices (Z1269)
Apr 25, 2024 - 13:21 EDT

Real-Time Eligibility Payer Outage

Update - AlohaCare Medicare and Medicaid (Z1375) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Apr 02, 2025 - 13:08 EDT

Update - AlohaCare Medicare and Medicaid (Z1375) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 31, 2025 - 08:34 EDT

Update - AlohaCare Medicare and Medicaid (Z1375) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 28, 2025 - 09:04 EST

Update - AlohaCare Medicare and Medicaid (Z1375) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 29, 2025 - 08:03 EST

Update - AlohaCare Medicare and Medicaid (Z1375) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 26, 2024 - 08:56 EST

Update - AlohaCare Medicare and Medicaid (Z1375) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Nov 25, 2024 - 15:32 EST

Update - AlohaCare Medicare and Medicaid (Z1375) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Oct 22, 2024 - 09:10 EDT

Update - AlohaCare Medicare and Medicaid (Z1375) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Sep 24, 2024 - 09:18 EDT

Update - AlohaCare Medicare and Medicaid (Z1375) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Aug 28, 2024 - 11:51 EDT

Update - AlohaCare Medicare and Medicaid (Z1375) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Jul 31, 2024 - 08:07 EDT

Update - Waystar EDI has confirmed the following payer is not responding with usable data for eligibility checks. We are working with the payer to restore service as quickly as possible. Payer affected:

AlohaCare Medicare and Medicaid (Z1375)
Jul 19, 2024 - 13:32 EDT

Update - Waystar EDI has confirmed the following payer is not responding with usable data for eligibility checks. We are working with the payer to restore service as quickly as possible. Payer affected:

AlohaCare Medicare and Medicaid (Z1375)
Jul 10, 2024 - 09:00 EDT

Update - Waystar EDI has confirmed the following payer is not responding with usable data for eligibility checks. We are working with the payer to restore service as quickly as possible. Payer affected:

AlohaCare Medicare and Medicaid (Z1375)
Jun 28, 2024 - 09:47 EDT

Update - Waystar EDI has confirmed the following payer is not responding with usable data for eligibility checks. We are working with the payer to restore service as quickly as possible. Payer affected:

AlohaCare Medicare and Medicaid (Z1375)
Jun 25, 2024 - 08:15 EDT

Update - Waystar EDI has confirmed the following payer is not responding with usable data for eligibility checks. We are working with the payer to restore service as quickly as possible. Payer affected:

AlohaCare Medicare and Medicaid (Z1375)
Jun 17, 2024 - 10:12 EDT

Update - Waystar EDI has confirmed the following payer is not responding with usable data for eligibility checks. We are working with the payer to restore service as quickly as possible. Payer affected:

AlohaCare Medicare and Medicaid (Z1375)
Jun 13, 2024 - 10:46 EDT

Update - Waystar EDI has confirmed the following payer is not responding with usable data for eligibility checks. We are working with the payer to restore service as quickly as possible. Payer affected:

AlohaCare Medicare and Medicaid (Z1375)
May 29, 2024 - 10:49 EDT

Update - Waystar EDI has confirmed the following payer is not responding with usable data for eligibility checks. We are working with the payer to restore service as quickly as possible. Payer affected:

AlohaCare Medicare and Medicaid (Z1375)
May 22, 2024 - 08:52 EDT

Update - Waystar EDI has confirmed the following payer is not responding with usable data for eligibility checks. We are working with the payer to restore service as quickly as possible. Payer affected:

AlohaCare Medicare and Medicaid (Z1375)
May 15, 2024 - 09:23 EDT

Update - Waystar EDI has confirmed the following payer is not responding with usable data for eligibility checks. We are working with the payer to restore service as quickly as possible. Payer affected:

AlohaCare Medicare and Medicaid (Z1375)
May 09, 2024 - 08:50 EDT

Update - Waystar EDI has confirmed the following payer is not responding with usable data for eligibility checks. We are working with the payer to restore service as quickly as possible. Payer affected:

AlohaCare Medicare and Medicaid (Z1375)
Apr 30, 2024 - 11:42 EDT

Real-Time Eligibility Payer Outages

Update - Carelon Health-Advanced Primary (fka Caremore) (CARMO) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Apr 02, 2025 - 13:08 EDT

Update - Iron Road Healthcare fka UPREHS (87042) and Carelon Health-Advanced Primary (fka Caremore) (CARMO) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Nov 25, 2024 - 15:33 EST

Identified - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Iron Road Healthcare fka UPREHS (87042) - Fully responding (RESOLVED)
Carelon Health-Advanced Primary (fka Caremore) (CARMO)
Oct 03, 2024 - 09:09 EDT

Real-Time Eligibility Payer Outage

Update - BCBS Puerto Rico (Z0065) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Apr 02, 2025 - 13:08 EDT

Update - BCBS Puerto Rico (Z0065) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 31, 2025 - 08:35 EDT

Update - BCBS Puerto Rico (Z0065) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 28, 2025 - 10:50 EDT

Update - BCBS Puerto Rico (Z0065) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 26, 2025 - 11:44 EDT

Update - BCBS Puerto Rico (Z0065) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 20, 2025 - 12:49 EDT

Update - BCBS Puerto Rico (Z0065) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 14, 2025 - 08:09 EDT

Update - BCBS Puerto Rico (Z0065) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 05, 2025 - 11:01 EST

Update - BCBS Puerto Rico (Z0065) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 28, 2025 - 09:04 EST

Update - BCBS Puerto Rico (Z0065) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 25, 2025 - 08:22 EST

Update - BCBS Puerto Rico (Z0065) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 24, 2025 - 09:13 EST

Update - BCBS Puerto Rico (Z0065) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 18, 2025 - 11:15 EST

Update - BCBS Puerto Rico (Z0065) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 10, 2025 - 10:35 EST

Update - BCBS Puerto Rico (Z0065) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 03, 2025 - 13:24 EST

Update - BCBS Puerto Rico (Z0065) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 29, 2025 - 08:02 EST

Real-Time Eligibility Payer Outages

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Apr 02, 2025 - 13:07 EDT

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Mar 31, 2025 - 08:35 EDT

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Mar 28, 2025 - 10:50 EDT

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Mar 26, 2025 - 11:45 EDT

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Mar 20, 2025 - 12:49 EDT

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Mar 14, 2025 - 08:09 EDT

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Mar 05, 2025 - 11:01 EST

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Feb 28, 2025 - 09:03 EST

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Feb 25, 2025 - 08:22 EST

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Feb 24, 2025 - 09:13 EST

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Feb 18, 2025 - 11:15 EST

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Feb 10, 2025 - 10:33 EST

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Feb 03, 2025 - 13:23 EST

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Jan 29, 2025 - 08:01 EST

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Jan 21, 2025 - 11:13 EST

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Jan 16, 2025 - 15:27 EST

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Jan 13, 2025 - 11:40 EST

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Jan 07, 2025 - 10:31 EST

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Jan 06, 2025 - 08:11 EST

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Dec 26, 2024 - 08:56 EST

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Dec 19, 2024 - 10:46 EST

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Dec 16, 2024 - 11:16 EST

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Dec 09, 2024 - 11:08 EST

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Dec 04, 2024 - 09:46 EST

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Nov 25, 2024 - 15:33 EST

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Nov 20, 2024 - 10:55 EST

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Nov 13, 2024 - 09:29 EST

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Nov 07, 2024 - 13:44 EST

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Nov 01, 2024 - 09:53 EDT

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolutioncontinues to experience issues responding with usable data and we are actively working with them towards a resolution
Oct 22, 2024 - 09:02 EDT

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Oct 07, 2024 - 09:44 EDT

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Oct 02, 2024 - 13:56 EDT

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Sep 24, 2024 - 09:17 EDT

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Sep 16, 2024 - 08:48 EDT

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Sep 09, 2024 - 09:03 EDT

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution
Aug 28, 2024 - 11:50 EDT

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Aug 14, 2024 - 09:17 EDT

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Jul 30, 2024 - 09:06 EDT

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Jul 19, 2024 - 13:28 EDT

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Jul 10, 2024 - 08:54 EDT

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Jun 28, 2024 - 09:46 EDT

Update - AblePay Health (ABLPY) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Jun 25, 2024 - 08:20 EDT

Identified - The issue has been identified and a fix is being implemented.
Jun 25, 2024 - 08:20 EDT

Investigating - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

AblePay Health (ABLPY)
May 15, 2024 - 09:58 EDT

Real-Time Eligibility Payer Outage

Update - Highmark BCBSD Health Options (47181) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Apr 02, 2025 - 13:07 EDT

Update - Highmark BCBSD Health Options (47181) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 31, 2025 - 08:35 EDT

Update - Highmark BCBSD Health Options (47181) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 28, 2025 - 10:49 EDT

Update - Waystar EDI has confirmed the following payer is not responding with usable data for eligibility checks. We are working with the payer to restore service as quickly as possible. Payer affected:

Highmark BCBSD Health Options (47181)
Mar 20, 2025 - 12:51 EDT

Real-Time Eligibility Payer Outage

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Apr 02, 2025 - 13:07 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Mar 31, 2025 - 08:35 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Mar 28, 2025 - 10:49 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Mar 26, 2025 - 11:48 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Mar 20, 2025 - 12:50 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Mar 14, 2025 - 08:08 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Mar 05, 2025 - 11:00 EST

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Feb 28, 2025 - 09:03 EST

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Feb 25, 2025 - 08:23 EST

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Feb 24, 2025 - 09:13 EST

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Feb 18, 2025 - 11:12 EST

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Feb 10, 2025 - 10:33 EST

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Feb 03, 2025 - 13:22 EST

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Jan 29, 2025 - 08:01 EST

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Jan 21, 2025 - 11:13 EST

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Jan 16, 2025 - 14:27 EST

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Jan 13, 2025 - 11:39 EST

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Jan 07, 2025 - 10:30 EST

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Jan 06, 2025 - 08:09 EST

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Dec 26, 2024 - 08:56 EST

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Dec 19, 2024 - 10:47 EST

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Dec 16, 2024 - 11:17 EST

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Dec 09, 2024 - 11:09 EST

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Dec 04, 2024 - 09:47 EST

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Nov 25, 2024 - 15:34 EST

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Nov 20, 2024 - 10:54 EST

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Nov 13, 2024 - 09:28 EST

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Nov 07, 2024 - 13:43 EST

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Nov 01, 2024 - 09:51 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Oct 22, 2024 - 08:59 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Oct 07, 2024 - 09:44 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Oct 02, 2024 - 13:55 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Sep 24, 2024 - 09:17 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Sep 16, 2024 - 08:48 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Sep 09, 2024 - 09:03 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Aug 28, 2024 - 11:50 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Aug 14, 2024 - 09:16 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Jul 30, 2024 - 09:04 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Jul 19, 2024 - 13:27 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Jul 10, 2024 - 08:49 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Jun 28, 2024 - 09:46 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Jun 25, 2024 - 08:21 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Jun 17, 2024 - 10:21 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Jun 13, 2024 - 10:51 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
May 29, 2024 - 10:46 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
May 15, 2024 - 09:32 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
May 09, 2024 - 07:35 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Apr 29, 2024 - 09:28 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Apr 23, 2024 - 10:11 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Apr 16, 2024 - 10:26 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Apr 15, 2024 - 09:48 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Apr 12, 2024 - 09:25 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Apr 11, 2024 - 11:07 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Apr 10, 2024 - 10:35 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Apr 09, 2024 - 10:33 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Apr 08, 2024 - 14:59 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Apr 03, 2024 - 11:39 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Mar 21, 2024 - 10:47 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Mar 19, 2024 - 09:47 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Mar 14, 2024 - 09:22 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Mar 11, 2024 - 08:22 EDT

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Mar 05, 2024 - 08:53 EST

Update - 1199 National Benefit Fund (13162) continue to experience an issue and we are actively working with them towards a resolution.
Mar 04, 2024 - 07:24 EST

Update - Waystar EDI has confirmed the following payer is not responding with usable data for eligibility checks. We are working with the payer to restore service as quickly as possible. Payer affected:

1199 National Benefit Fund (13162)
Mar 01, 2024 - 07:41 EST

Update - Waystar EDI has confirmed the following payer is not responding with usable data for eligibility checks. We are working with the payer to restore service as quickly as possible. Payer affected:

1199 National Benefit Fund (13162)
Feb 29, 2024 - 06:58 EST

Real-Time Eligibility Payer Outages

Update - American Income Life Insurance Company (60577) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Apr 02, 2025 - 13:06 EDT

Update - CareSource (00325), American Income Life Insurance Company (60577) & Prairie States Enterprises Inc (36373) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Sep 24, 2024 - 09:39 EDT

Identified - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

CareSource (00325) - Fully responding (RESOLVED)
American Income Life Insurance Company (60577)
Prairie States Enterprises Inc (36373) - Fully responding (RESOLVED)
Sep 16, 2024 - 10:24 EDT

Real-Time Eligibility Payer Outages

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Apr 02, 2025 - 13:06 EDT

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 31, 2025 - 08:43 EDT

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 28, 2025 - 10:48 EDT

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 26, 2025 - 11:50 EDT

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 20, 2025 - 12:50 EDT

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 14, 2025 - 08:03 EDT

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 05, 2025 - 10:59 EST

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 28, 2025 - 09:02 EST

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 25, 2025 - 08:23 EST

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 24, 2025 - 09:12 EST

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 18, 2025 - 11:10 EST

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 10, 2025 - 10:26 EST

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 03, 2025 - 13:21 EST

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 29, 2025 - 08:00 EST

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 21, 2025 - 11:12 EST

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 16, 2025 - 14:25 EST

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 13, 2025 - 11:34 EST

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 07, 2025 - 10:28 EST

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 06, 2025 - 07:49 EST

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 26, 2024 - 08:38 EST

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 23, 2024 - 09:50 EST

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 19, 2024 - 10:38 EST

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 16, 2024 - 10:39 EST

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 09, 2024 - 10:18 EST

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 04, 2024 - 09:05 EST

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Nov 25, 2024 - 15:23 EST

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Nov 20, 2024 - 11:13 EST

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Nov 13, 2024 - 09:59 EST

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Nov 07, 2024 - 14:07 EST

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Nov 01, 2024 - 10:23 EDT

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Oct 22, 2024 - 09:24 EDT

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Oct 07, 2024 - 10:07 EDT

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Oct 03, 2024 - 09:30 EDT

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Sep 24, 2024 - 09:33 EDT

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Sep 16, 2024 - 09:02 EDT

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Sep 09, 2024 - 09:24 EDT

Update - Align Senior Care (MI) (ASMI1) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Aug 28, 2024 - 12:03 EDT

Identified - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Align Senior Care (MI) (ASMI1)
Medicaid Minnesota (SKMN0) - Fully responding (RESOLVED)
Aug 27, 2024 - 10:42 EDT

Real-Time Eligibility Payer Outages

Update - Administrative Services Inc (59141) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Apr 02, 2025 - 13:06 EDT

Update - Administrative Services Inc (59141) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 31, 2025 - 08:43 EDT

Update - Administrative Services Inc (59141) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 28, 2025 - 10:48 EDT

Update - Administrative Services Inc (59141) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 26, 2025 - 11:51 EDT

Update - Administrative Services Inc (59141) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 20, 2025 - 12:51 EDT

Update - Administrative Services Inc (59141) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 14, 2025 - 08:03 EDT

Update - Administrative Services Inc (59141) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 05, 2025 - 10:58 EST

Update - Administrative Services Inc (59141) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 28, 2025 - 09:00 EST

Update - Administrative Services Inc (59141) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 25, 2025 - 08:24 EST

Update - Administrative Services Inc (59141) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 24, 2025 - 09:12 EST

Update - Administrative Services Inc (59141) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 18, 2025 - 11:10 EST

Update - Administrative Services Inc (59141) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 10, 2025 - 10:26 EST

Update - Administrative Services Inc (59141) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 03, 2025 - 13:20 EST

Update - Administrative Services Inc (59141) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 29, 2025 - 07:59 EST

Update - Administrative Services Inc (59141) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 21, 2025 - 11:09 EST

Update - Administrative Services Inc (59141) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 16, 2025 - 14:24 EST

Update - Administrative Services Inc (59141) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 13, 2025 - 11:33 EST

Update - Administrative Services Inc (59141) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 07, 2025 - 10:28 EST

Update - Administrative Services Inc (59141) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 06, 2025 - 07:48 EST

Update - Administrative Services Inc (59141) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 26, 2024 - 08:37 EST

Update - Administrative Services Inc (59141) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 23, 2024 - 09:52 EST

Update - Administrative Services Inc (59141) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 19, 2024 - 10:40 EST

Update - Administrative Services Inc (59141) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 16, 2024 - 10:59 EST

Update - Administrative Services Inc (59141) and BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 09, 2024 - 10:29 EST

Update - American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and
BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 04, 2024 - 09:26 EST

Update - American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Sep 16, 2024 - 08:54 EDT

Update - American Family Life Assurance Co AFLAC-Medicare Supplemental (10663), Administrative Services Inc (59141) and BCBS Puerto Rico (Z0065) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Apr 23, 2024 - 10:43 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

American Family Life Assurance Co AFLAC-Medicare Supplemental (10663)
Administrative Services Inc (59141)
BCBS Puerto Rico (Z0065)
BCBS North Carolina (SB810)
Mar 13, 2024 - 10:39 EDT

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

American Family Life Assurance Co AFLAC-Medicare Supplemental (10663)
Administrative Services Inc (59141)
BCBS Puerto Rico (Z0065)
BCBS North Carolina (SB810)
Mar 11, 2024 - 08:10 EDT

Identified - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

American Family Life Assurance Co AFLAC-Medicare Supplemental (10663)
Administrative Services Inc (59141)
BCBS Puerto Rico (Z0065)
BCBS North Carolina (SB810) - Fully responding (RESOLVED)
Mar 07, 2024 - 09:53 EST

Real-Time Eligibility Payer Outages

Update - Health Alliance Plan of Michigan (38224) & Stewart C Miller and Co (10937) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Apr 02, 2025 - 13:06 EDT

Update - Health Alliance Plan of Michigan (38224) & Stewart C Miller and Co (10937) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 05, 2025 - 10:58 EST

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Health Alliance Plan of Michigan (38224)
Stewart C Miller and Co (10937)
Feb 28, 2025 - 08:58 EST

Identified - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

Health Alliance Plan of Michigan (38224)
Stewart C Miller and Co (10937)
Feb 26, 2025 - 08:15 EST

Real-Time Eligibility Payer Outage

Update - Scott and White (88030) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Apr 02, 2025 - 13:05 EDT

Update - Scott and White (88030) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 31, 2025 - 08:44 EDT

Update - Scott and White (88030) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 28, 2025 - 10:47 EDT

Update - Scott and White (88030) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 26, 2025 - 11:59 EDT

Real-Time Eligibility Payer Outages

Update - BCBS Louisiana (SB670) & Cal-Optima Direct (CALOP) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Apr 02, 2025 - 13:05 EDT

Identified - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. List of payers affected:

BCBS Louisiana (SB670)
Medicaid Iowa (SKIA0) - Fully responding (RESOLVED)
Medicaid West Virginia (SKWV0)- Fully responding (RESOLVED)
Cal-Optima Direct (CALOP)
Mar 24, 2025 - 10:39 EDT

Real-Time Eligibility Payer Outage

Update - Gold Kidney Health Plan (A6865) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Apr 02, 2025 - 13:05 EDT

Update - Gold Kidney Health Plan (A6865) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 31, 2025 - 08:44 EDT

Update - Gold Kidney Health Plan (A6865) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 28, 2025 - 10:47 EDT

Update - Gold Kidney Health Plan (A6865) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 26, 2025 - 13:27 EDT

Real-Time Eligibility Payer Outage

Update - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. Payers affected:

Medicaid Texas (SKTX0)- INTERMITTENT
Medicare A & B Eligibility (All States) (Z1073)- INTERMITTENT
Apr 02, 2025 - 13:05 EDT

Investigating - Waystar EDI has confirmed the following payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible. Payers affected:

Medicaid Texas (SKTX0)- INTERMITTENT
Medicare A & B Eligibility (All States) (Z1073)- INTERMITTENT
Apr 01, 2025 - 11:33 EDT

Real-Time Eligibility Payer Outage

Update - Waystar EDI has confirmed the following payer is not responding with usable data for eligibility checks. We are working with the payer to restore service as quickly as possible. Payer affected:

Humana (and subsidiaries) claims (61101)
All BCBS Payers
Centene Health Plans (68069)
Apr 02, 2025 - 11:14 EDT

Update - Waystar EDI has confirmed the following payer is not responding with usable data for eligibility checks. We are working with the payer to restore service as quickly as possible. Payer affected:

Humana (and subsidiaries) claims (61101)-RESOLVED
All BCBS Payers-INTERMITTENT
Centene Health Plans (68069)- INTERMITTENT
Apr 02, 2025 - 07:54 EDT

Identified - Waystar EDI has confirmed the following payer is not responding with usable data for eligibility checks. We are working with the payer to restore service as quickly as possible. Payer affected:

Humana (and subsidiaries) claims (61101)
All BCBS Payers
Centene Health Plans (68069)
Apr 01, 2025 - 10:41 EDT

Past Incidents

Apr 3, 2025

No incidents reported today.

Apr 2, 2025

Unresolved incidents: Real-Time Eligibility Payer Outage, Real-Time Eligibility Payer Outage, Real-Time Eligibility Payer Outage, Real-Time Eligibility Payer Outage, Real-Time Eligibility Payer Outages, Real-Time Eligibility Payer Outage, Real-Time Eligibility Payer Outage, Real-Time Eligibility Payer Outages, Real-Time Eligibility Payer Outages, Real-Time Eligibility Payer Outages, Real-Time Eligibility Payer Outages, Real-Time Eligibility Payer Outage, Real-Time Eligibility Payer Outages, Real-Time Eligibility Payer Outages, Real-Time Eligibility Payer Outages, Real-Time Eligibility Payer Outages, Real-Time Eligibility Payer Outages, Real-Time Eligibility Payer Outage, Real-Time Eligibility Payer Outages, Real-Time Eligibility Payer Outages, Real-Time Eligibility Payer Outage, Real-Time Eligibility Payer Outages, Real-Time Eligibility Payer Outages, Real-Time Eligibility Payer Outages.

Apr 1, 2025

Mar 31, 2025

Real-Time Eligibility Payer Outage

Resolved - This incident has been resolved.
Mar 31, 08:46 EDT

Real-Time Eligibility Payer Outages

Resolved - This incident has been resolved.
Mar 31, 08:37 EDT

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 28, 10:49 EDT

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 26, 11:49 EDT

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 20, 12:50 EDT

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 14, 08:06 EDT

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 5, 11:00 EST

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 28, 09:03 EST

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 25, 08:23 EST

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 24, 09:13 EST

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 18, 11:12 EST

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 10, 10:28 EST

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Feb 3, 13:22 EST

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 29, 08:00 EST

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 21, 11:12 EST

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 16, 14:26 EST

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 13, 11:36 EST

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 7, 10:29 EST

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Jan 6, 07:50 EST

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 26, 08:44 EST

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 23, 09:49 EST

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 19, 10:37 EST

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 18, 13:23 EST

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 16, 10:35 EST

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 9, 10:15 EST

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Dec 4, 09:50 EST

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Nov 25, 15:36 EST

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Nov 20, 10:51 EST

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Nov 13, 09:24 EST

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Nov 7, 13:40 EST

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Nov 1, 09:40 EDT

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Oct 22, 08:51 EDT

Update - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Oct 7, 09:27 EDT

Identified - BCBS Vermont (SB915) continues to experience issues responding with usable data and we are actively working with them towards a resolution.
Sep 24, 09:46 EDT

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

Mar 27, 2025

Mar 26, 2025

Real-Time Eligibility Payer Outage

Resolved - This incident has been resolved.
Mar 26, 13:28 EDT

Real-Time Eligibility Payer Outage

Resolved - This incident has been resolved.
Mar 26, 11:27 EDT

Update - Maryland Public Behavioral Health System (BHOMD) continue to experience issues responding with usable data and we are actively working with them towards a resolution.
Mar 20, 12:43 EDT

Real-Time Eligibility Payer Outage

Resolved - This incident has been resolved.
Mar 26, 08:34 EDT

Real-Time Eligibility Payer Outage

Resolved - This incident has been resolved.
Mar 26, 08:34 EDT

Update - Waystar EDI has confirmed the following payer is not responding with usable data for eligibility checks. We are working with the payer to restore service as quickly as possible. Payer affected:

Sentara Health Management (54154)
Mar 20, 12:42 EDT

Real-Time Eligibility Payer Outage

Resolved - This incident has been resolved.
Mar 26, 08:33 EDT

Real-Time Eligibility Payer Outages

Resolved - This incident has been resolved.
Mar 26, 08:32 EDT

Mar 25, 2025

No incidents reported.

Mar 24, 2025

Mar 23, 2025

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025